Privacy Policy

Last Updated: April 25, 2025

Locksmith MC, United Kingdom

At Locksmith MC, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Who We Are

This website (locksmithmc.co.uk) is owned and operated by Locksmith MC, a professional Locksmith Services based in United Kingdom. We provide domestic and commercial locksmith services across Nottinghamshire, Lincolnshire, Milton Keynes, Stevenage, Bedford and Hitchin, and surrounding areas.

2. What Information We Collect

We may collect the following personal data when you use our website or contact us:

Full Name

Email Address

Phone Number

Service Request Details (e.g., location, type of lock issue)

Any other information you voluntarily provide via our contact form or direct email

We do not collect sensitive personal data (e.g., health, race, religious beliefs).

3. How We Use Your Data

Your data is used solely for legitimate business purposes, such as:

Responding to your enquiry

Scheduling and performing locksmith services

Providing follow-up information related to your service

Maintaining internal records for accounting or service history

We do not send marketing emails without your consent. We will never sell or rent your data to third parties.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Consent – when you submit a form or email us

Contract – when providing you with a quote or service

Legitimate Interest – to improve and protect our services

5. Cookies & Tracking

We use basic cookies to improve your browsing experience. These cookies may:

Remember preferences (e.g., device type)

Track anonymous site traffic via tools like Google Analytics

You can disable cookies in your browser settings at any time. Cookies do not collect personal data.

6. Data Sharing & Security

Your data is only accessed by Locksmith MC staff who need it to carry out your requested services.

We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

7. Data Retention

We retain personal data only for as long as necessary to provide our services or meet legal obligations (typically up to 12 months unless extended for recordkeeping or disputes).

8. Your Rights Under UK GDPR

You have the right to:

Access your personal data

Correct inaccurate data

Request data erasure (“right to be forgotten”)

Object to or restrict certain processing

Withdraw consent at any time

To exercise these rights, contact us at:

📧 support@locksmithmc.co.uk

We will respond to all requests within 30 days.

9. Third-Party Links

Our website may link to third-party services (e.g., Google Maps). We are not responsible for the privacy policies or content of these external websites.

10. Contact Us

If you have questions about this policy or your data, contact:

📧 support@locksmithmc.co.uk

📞 +44 7777 294921

11. Discount Disclosure

10% discount is available to pensioners and Blue Card holders.

Valid identification must be shown at the time of service to receive this offer.

*Proof of eligibility is required at the time of service.